Add a Phone Number

To make and receive calls, your assistant needs a phone number. EchoParrot supports both purchasing new numbers and importing existing ones.

Option 1: Buy a New Number

1. Go to Settings > Phone Numbers
2. Click Buy Number
3. Select your country and area code
4. Choose a number from the available list
5. Click Purchase — the number is instantly linked to your account

Option 2: Port an Existing Number

If you have an existing number you want to keep:

1. Go to Settings > Phone Numbers > Port a Number
2. Enter your current number and carrier information
3. Submit the porting request
4. Porting typically takes 3–7 business days

Assign the Number to an Assistant

Once your number is available:

1. Open your assistant from the Dashboard
2. Go to the Phone tab
3. Select the number from the dropdown
4. Click Save

Your assistant will now receive inbound calls on this number and can use it for outbound campaigns.

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Note: Each assistant can have one primary number. You can reassign numbers at any time from the Phone Numbers settings page.